Membership FAQs

What does my membership include?

What do I bring when I come to the Zoo?
Please bring your valid member card and ID for the fastest service. If you forget your member card please stop at the Membership Desk with your ID and we will issue a day pass.

At what age do I need to add my children/grandchildren to my membership?
At age three your children/grandchildren need to be included on your membership. Children two and under are admitted to the zoo free of charge.

How long can I include my children/grandchildren on my membership?
Children/grandchildren may be on your membership up to age 18.

Who can use my card?
Only the adult(s) named on the cards may use the card for admission. If your child is coming without you, please call ahead of time or stop at the membership desk for a child only pass.

What if my membership includes guests?
Guests must always accompany an adult named on the membership.

How will I know when to renew?
We will send a renewal notice for your convenience through the mail.

Can I use my membership at other zoos?
Yes. You will receive discounted admission at the institutions listed on your reciprocal list. Check the AZA website aza.org/reciprocity for an up-to-date list. If you have any questions regarding admission to another facility, please contact them directly.

What if I lose my card?
We offer reprints for $1.00 at our Membership Desk.

Are membership fees refundable or transferable?
Memberships are not refundable or transferable.

Can I purchase a membership as a gift for someone?
Yes. You can purchase a gift by phone, mail, online or at our membership desk. For details call us at 315-435-8511 x8503 or x8537.

Can I purchase extra t-shirts?
Yes. Members can purchase additional t-shirts for just $10 at the membership desk.

Location

One Conservation Place, 
Syracuse, NY 13204

Our Hours

10 a.m. – 4:30 p.m.
Monday – Sunday

Contact Us

(315) 435-8511
events@rosamondgiffordzoo.org

Copyright © 2018 All rights Reserved. Design by Friends of the Rosamond Gifford Zoo